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COVID Safety

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Theatre Hall 10

    • Wednesday

      Keynote Speaker: Mark Renouard

      Mark Renouard - Earth Wrights Ltd

      Natural Play in the New Normal

      11.00 - 11.30

      Children have suffered an extreme of play and nature deficit during the pandemic. Visitor attraction natural play spaces can provide the healing environment to benefit the mental and physical health of children whilst boosting the family appeal of the venue.

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      Keynote Speaker: Gurvinder Patara

      Gurvinder Patara - Purchasing for Parks

      How To Reduce Cost, Save Money, Increase Profits

      11.45 - 12.15

      Discover the key purchasing strategies, top tips and advice to help your business reduce costs, save money, increase profits and a lot more. We’ll also highlight the key differences between purchasing retail and commercial grade products and the legal and regulatory impact this has on your business. With our proven track record, 800 park clients and 20 years experience come and join us and find out how you too can take advantage of our services and benefits.

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      Keynote Speaker: Andrew Norris

      Andrew Norris - CampManager

      Exploiting Online Travel Agents and obtaining more direct bookings

      12.30 - 13.00

      In this keynote seminar, Andrew explains the do’s and don’ts when it comes to using online travel agents such as Pitchup, Booking.com and Airbnb. He explains how to manage these more effectively by being smart to leverage their marketing exposure, whilst carefully choosing how, and more importantly WHEN to use these agents. Andrew also explores the use of Google Hotel Ads, and how agents can be stealing customers from booking directly by advertising against your business, and ways to combat this.

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      Keynote Speaker: Peter Wells

      Peter Wells - Honeywell Gent & EDSB Fire & Security

      Understanding the Basics of Fire Legislation

      13.15 - 13.45

      Ensuring that you, your staff understand the basic legal requirements for your business when it comes to Life Safety Systems. Since joining the Fire Safety Industry 20 years ago, I have worked with local, national and international business in relation to Fire and Life Safety. The complex nature of Fire legislation is something that many business owners, estate managers and companies often seek advice from experts and professionals in this area. Whilst there is a lot of Life Safety compliance in place to ensure you, your staff, members of the public and your premises are safe, it is often some of the basics that businesses and individuals are unaware of. At Honeywell Gent, we provide 100’s of Life Safety compliance CPD’s to business each year and I am happy to provide an overview of those basic fundamentals on behalf of Honeywell Gent, a leader in manufacturing Life Safety products, to anyone who wishes or it is critical to their role in understanding more about the latest legislation that applies to all businesses.

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      Keynote Speaker: Richard Baker

      Richard Baker - Inspiretec

      Harness your customer data to improve CX and drive growth.

      14.00 - 14.30

      You’ll have a surprising amount of useful data in your business - quotes, bookings, reservations, purchases, enquiries, preferences, payments, customer feedback, reviews, website activity, marketing touch points, onsite visits and maybe even the odd complaint! This seminar will give leisure, travel, and tourism operators some powerful ideas that can start them on the way of creating a single view of the customer to improve Customer Experience whilst supporting sustainable growth.

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      Keynote Speaker: Adam Smith

      Adam Smith - EnquiryBot

      How to make more sales from your website, with no additional spend

      14.45 - 15.15

      In this fast-paced, practical session, SME sales guru, Adam Smith, will reveal the simple formula for making more sales from your existing website, streamline your sales process and stop you and your team wasting time. Without a hint of marketing, Adam will run through the 3 simple steps you can take to capture the attention of the 99% of people who leave your website without a trace. One not-to-be-missed!

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      Keynote Speaker: Edward Bassett

      Edward Bassett - Camptoo UK

      The rise of the sharing economy – The New Marketplace

      15.30 - 16.00

      An overview on the sharing economy and how the camping sector is playing its part with growth in tent, accommodation and campervan sharing

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