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Richard Baker: Speaking at the Holiday Park & Resort Innovation Show

Richard Baker

CCO  -  Inspiretec

Harness your customer data to improve CX and drive growth.

You’ll have a surprising amount of useful data in your business - quotes, bookings, reservations, purchases, enquiries, preferences, payments, customer feedback, reviews, website activity, marketing touch points, onsite visits and maybe even the odd complaint!

This seminar will give leisure, travel, and tourism operators some powerful ideas that can start them on the way of creating a single view of the customer to improve Customer Experience whilst supporting sustainable growth.

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