Wednesday 6th November
Thursday 7th November
11.00 - 11.30
Mark Renouard - Earth Wrights
Designing playgrounds that work for children, planet and business
The natural world with its endless opportunities for adventure and discovery is irresistible to children, as well as vital for their overall wellbeing. In this talk Mark Renouard will set out how designing playgrounds ‘the way nature intended’ - and investing in elegant and cost-effective solutions - creates more play value, improves biodiversity, ensures return custom and makes sound business sense.
11.45 - 12.15
John Clement - IBB Solicitors
Buying a Caravan Holiday Home – What could possibly go wrong?
Many people choose not to take legal advice when buying a caravan holiday home. However, that can often prove to be an expensive mistake as buying a holiday home is not as straightforward as it may seem. In this seminar John Clement, a Partner at IBB Solicitors and a specialist in the law relating to residential and holiday park homes, will explain the steps involved and show you how to avoid making expensive mistakes!
12.30 - 13.00
David Lakins - Key Digital Agency Ltd
Exploiting Mobile – the holiday makers new best friend
The media and communications landscape continues to develop at a blistering pace, and with guests turning to their mobile as their go-to digital device its is critical for holiday parks and attractions to be ready for the future. With discussion of mobile innovations, and in-stay technologies, this session will focus on the guest customer journey and explore the strategies you need to help future-proof your park towards 2020 and beyond.
13.15 - 13.45
Phil Bates - Nijhuis H2OK
Strategies to minimise capital expenditure on your holiday park.
This presentation seeks to give the audience some useful ‘easy to implement’ initiatives that will reduce or mitigate spending on your water and wastewater treatment, and drainage infrastructure. Although there is an understandable desire to prioritise spending on areas that will increase profits, a combination of tightening regulation and increased public focus on pollution and wastage means that mitigating this expenditure becomes a good investment in the medium term.
14.00 - 14.30
Tony Carter & Chris Brady - Tony Carter, Chris Brady
Faster Hot Tub Heating for Holiday Parks & Resorts
Hot tubs have become the ‘must have’ guest facility for holiday parks, as they drive accommodation demand and help extend the booking season. However, guest change overs can be a major issue due to the time electric heaters take to heat the water after cleaning. This presentation shows how hot tubs can be heated in from one to three hours, using an alternative heating approach that also reduces energy costs.
14.45 - 15.15
Prof Jacob Tompkins OBE - The Water Retail Company
How to Save Money on Water, Sewerage and Drainage Charges
Since April 2017 the English and Welsh water market has been open to competition (this was already the case in Scotland). You can save money by switching retailers. But you can also make savings through checking your bills, being more water efficient, and making sure you are on the correct drainage tariffs, or are getting the correct non-return to sewer allowances.
15.30 - 16.00
Andy Beresford - Home Leisure Direct
Competitive Socialising - The Growth Opportunity Everyone’s Talking About
An introduction to the rapidly growing competitive socialising opportunity and the benefits it can bring to businesses, including longer dwell times, increased food and drink sales and the ability to reach new customers. Games such as contactless payment pool and shuffleboard can be added to premises on a profit share or rental basis for as little as £30 per week, offering significant returns averaging from £6,000 to £12,000 per annum per table.