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Theatre10 Theatre11 Theatre12 Newbook Theatre 10 at Holiday Park & Resort Innovation

Newbook Theatre 10

NewBook is a cloud based Holiday Park Management Reservation System that provides property management and digital marketing solutions together on a single platform. NewBook is packed with all of the latest state-of-the-art features and carries a full set of power packed tools including every major and minor component of your accommodation property requirements.

Wednesday 9th November

Thursday 10th November

speaker

11.00 - 11.30

Theatre10

Wednesday

Ryan Webb

CRO: How to increase your website conversion rate.

Marketing teams in the travel and leisure industry have spent the last 15 years working out how to get well-targeted traffic to their websites. However, more recently the industry has woken up to the necessity of maximising the value of that traffic and has invested in better websites. But this is just the start… Through Conversion Rate Optimisation (CRO) the industry has a huge opportunity to refine and improve their websites to make a tangible difference that shows on the bottom line. Ryan will talk through the essentials of CRO, dispel some of the myths and share the approach SearchStar takes when evaluating and improving websites. Then he’ll take a look at some travel websites to establish whether we think the obvious ones are necessarily the ‘best’. The aim is that anyone who comes along will leave with a general understanding of Conversion Rate Optimisation and a “website scorecard” that they will be able to use to critique their own holiday park website.

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speaker

11.45 - 12.15

Theatre10

Wednesday

Frank Finch

Holiday Park Sector Insights

With the potential for Brexit to impact on tourism and consumer spending, there are a range of future opportunities and threats facing the sector. From its position at the heart of the holiday park industry, the NCC is ideally positioned to offer an overview of these and the sector itself and Frank’s presentation will encompass selected industry and tourism statistics and other key aspects of importance to all businesses, whether you are a current or prospective member of the industry.

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speaker

12.30 - 13.00

Theatre10

Wednesday

John Clement

The Law Concerning Holiday Parks - A legal update

John Clement, Partner with law firm, Turbervilles Solicitors, will be discussing legal issues affecting the Park Home industry, providing insight through some of the cases he has been involved in over the last year as well as an update on the Consumer Rights Act

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speaker

13.15 - 13.45

Theatre10

Wednesday

Bradley Illich

Learn how leading international holiday parks are innovating and growing.

Bradley will share his experiences and success stories in working with hundreds of leading holiday park operators in Australia and New Zealand and reveal which tools have led to major increases in revenue, reduction in costs and in-turn boosted their profitability.

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speaker

14.00 - 14.30

Theatre10

Wednesday

Beverley Osborne

It would never happen to us!

You’ve spent 10 months working on the arrangements for your big event – everything is booked, you’ve sold all of the tickets, everyone is excited – and then, 10 days before the public are due to come onto your site it starts to rain, and rain, and rain. In fact, it rains every day of the final build of your event – everything starts to run late, parts of the site become unusable, you start to run out of wood chips and straw to put down onto the ground; and you start to worry about whether or not you can continue safely …. Sometimes things happen that are completely outside of your control – like the weather. What is within your control however is your contingency planning and crisis arrangements. Good plans – that have been tested and validated – make the difference between a disaster, and an iconic event that the public will talk about for years as it becomes infamous for the way in which it continued safely despite the adversities. This seminar will talk you through the contingency planning process – what you should think about; how to put contingency plans together; and how to validate them so that you can be confident that if disaster strikes, you’re ready for it.

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speaker

14.45 - 15.15

Theatre10

Wednesday

Abbey Oladapo

Reach New Customers Online

Learn how to make your business more visible online to help new customers find you through search optimisation, local listings and search engine marketing.

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speaker

15.30 - 16.00

Theatre10

Wednesday

Abbey Oladapo

Reach New Customers Online

Learn how to make your business more visible online to help new customers find you through search optimisation, local listings and search engine marketing.

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